Before you come
Frequently asked.
The questions guests ask most often before they arrive.
What are the check-in and check-out times?
Check-in is from 14:00, and check-out is by 12:00.
All hotel policiesCan I leave my luggage before check-in or after check-out?
Yes. There is luggage storage at the front desk, so you can head into the city before your room is ready or after you have checked out.
Is breakfast served?
Yes, every day between 08:30 and 10:00. It is a set menu, continental and halal. Breakfast is not included in the room rate: it is EUR 15.00 per person, paid at the hotel.
All hotel policiesHow do I get to the hotel from the airport?
Istanbul Airport (IST) is the closer of the two: about 40 km away, roughly 40 minutes by car depending on traffic. The hotel arranges airport pick-up and drop-off for an additional charge. Tell us your flight in advance so we can confirm availability and the price.
Write to usIs there parking?
Not at the hotel itself, but there is paid parking nearby. The front desk will point you to it, and you can drop your bags off first.
Is Wi-Fi free?
Yes, in the rooms and in the public areas.
Are pets allowed?
No, pets are not accepted.
All hotel policiesIs there a pool?
No, the hotel does not have a pool.
Is alcohol served at the hotel?
No. This is an alcohol-free property.
Can I smoke in the hotel?
The rooms are non-smoking, and smoking is not permitted in the public areas either.
How much does a room cost?
Prices change with the dates and the room type. Enter your dates on the booking page to see the current rate.
Check dates and prices (opens in a new tab)What is the cancellation policy?
It depends on the room type and the rate you choose; the conditions are shown before you confirm the booking. If you are unsure, write to us and we will check for you.
Write to us